Return, Refund & Cancellation Policy

Thank you for shopping at www.juanatech.com
If you are not satisfied with your purchase, we’re here to help.

Returns
We do not provide return & refund, however if the order is cancelled within 24 Hours, we will refund your payments. Refund will be processed within 14 working business days.

Refunds
Once we receive your email on customercare@juanatech.com our team, we will scrutinize and evaluate the transaction. After approval, refund will be initiated. Refund amount is calculated by deducting 5% (shipping and internet payment charges) from your original payment.

Payment Method Refund Method Refund Time-frame
Credit Card/ Debit Card Credit Card/ Debit Card 10-14 business days
Net Banking Net Banking Account (Credited to Bank Account) 10-14 business days

If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your bank for more information.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email:customercare@Juanatech.com.